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Terms & Conditions

By viewing this website, or by placing an order for products, you verify that you agree to abide by all the below terms and conditions. This site is designed for use by Australian residents, your use of this site is governed by the laws of Victoria, Australia.

AGE STATEMENT : Under the Liquor Control Reform Act 1998 it is an offence: To supply alchol to a person under the age of 18 years (Penalty exceeds $6,000). For a person under the age of 18 years to purchase or recieve liquor (Penalty exceeds $500). By placing your order you acknowledge this and guarantee that you are over the age of 18 years old.

DELIVERY : If delivery is by Australia Post to your nominated delivery address and no one over the age of 18 is available to sign for the delivery, then Australia Post will leave an "un delivered postal item card" in your letter box. Please take this card to your local post office to collect your delivery. Please note we only deliver wihin Australia.

AVAILABILITY of PRODUCT : Although we endeavour to keep our web site up to date regarding availability of stock, we cannot guarantee that product advertised on our website is always available, due to clients orders arriving 24 hours a day. If we cannot immediately supply your order we will contact you, and if we cannot offer you a suitable replacement, we will immediately refund your purchase.

CANCELLATION of ORDER : You may cancel your order at any time by emailing us BEFORE we dispatch your order, in this instance a full refund will be made. Orders cannot be cancelled after they are dispatched from us to you.

DAMAGED GOODS : If your goods are received damaged, please contact us immediately telling us exactly what the damage is. Do not open bottles if damaged. If possible attach a photo of the damage in an email to us. Do not return damaged goods to us unless we instruct you to do so in writing (email or letter).

Damaged goods received by you will normally be fully refunded or replaced, but you must inform us immediately that you receive your delivery. Your satisfaction with our service is extremely important to us, if for any reason you believe we have not lived up to the best possible level of care, please let us know.

PRICE : Prices are in Australian dollars and DON'T include GST. (Ex GST) Additional delivery charges may apply, please refer to the "Delivery" page for details. It is occasionally possible that the stated price is incorrect, if that happens, we will contact you and will not send your order until you have confirmed with us that you are happy with the new price.

PAYMENT : Payment can be made by direct debit to our Commonwealth Bank account, our account details will be on your proforma tax invoice which you will print out at ordering stage.

DISCLAIMERS : Photos shown are indicative of products available for purchase, but may not be exactly as finally delivered, they are for illustration purposes.

Information contained in the website is believed to be accurate but no representation as to its accuracy is expressed or implied.

Links to other internet sites shown on our web site: the content of these sites is beyond our control, and we will not be held liable in any way, for any loss or damage arising from your use of these web sites.

COPYRIGHT : All content on this site is copyright.

COMMUNICATION : When we communicate with you it will usually be by email, you agree that an email will be binding in the same way as a signed and dated letter sent by mail.

©2011 – 2019 Single Malt Whisky
Single Malt Whisky Pty. Ltd.    ABN: 76 145 844 220    ACN: 145 844 220    Liquor Licence No: 36120337
Warning: Under the Liquor Control Reform Act 1998 it is an offence:
  • To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000).
  • For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700).
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